Introduction

This Privacy Policy explains how personal information collected through The Turnover Solution website may be collected, used, stored, and protected. Please read this policy carefully to understand how we handle your personal data.

The Turnover Solution is operated in partnership with Villara and Villara Consulting.

Questions, comments, or requests regarding this policy may be submitted through the contact form on The Turnover Solution website

Information We May Collect

We may collect and process information you provide when you:

• Submit a contact or inquiry form through this website;
• Request information about The Turnover Solution, coaching, consulting, or related services;
• Contact us with questions, comments, or requests;
• Engage with us through social media or other digital channels;
• Visit this website, including traffic data, usage data, browser information, IP address, and related technical information.

Cookies and Analytics

We may collect information about your device, browser, operating system, IP address, and website usage for system administration, security, analytics, and user experience optimization purposes.

Cookies may be used to recognize returning visitors, understand website usage, improve site performance, and support website functionality, analytics, and user experience improvements. You may refuse cookies through your browser settings, though some parts of the site may not function as intended.

How We Use Your Information

We may use information collected through this site to:

• Respond to inquiries or requests submitted through the website;
• Provide information related to The Turnover Solution, leadership coaching, organizational development, consulting, speaking engagements, or related professional services;
• Improve website content, performance, and user experience;
• Support marketing, communications, and follow-up where appropriate;
• Comply with legal obligations or protect our rights, property, users, and services.

We do not sell, rent, or trade your personal information to third parties for marketing purposes without your consent.

Disclosure of Your Information

We may disclose personal information if required by law, in connection with a business transfer, or when necessary to protect the rights, property, safety, or security of Villara, The Turnover Solution, our customers, or others.

Your Rights

Depending on your location and applicable law, you may have rights related to your personal information, including the right to access, correct, object to, unsubscribe from, request deletion of, or complain about the use of your personal data.

To submit a privacy-related request, please contact us through Villara’s contact page.

Data Retention

Personal data may be stored for varying lengths of time depending on the nature and purpose for which it was collected. We review retained data periodically and keep it only as long as reasonably necessary for business, legal, or administrative purposes.

Third-Party Links

This website may include links to third-party websites, including Villara, Villara Consulting, Amazon, or other external resources. These websites are not controlled by The Turnover Solution, and their privacy practices may differ from ours. We encourage you to review the privacy policies of any external sites you visit.

Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.